Business Solutions

SERVICES

Tourism & Global Development

     •       Explore linkages between global development issues and responsible, philanthropy, volunteer tourism.  

Tourism & Destination Strategy

     •       Help tour operators, NGO’s, tourism boards with tourism assessment, destination planning, market research,  
       and overall strategy while assessing economical, social and environmental impacts.

Tour Development

     •       Survey tourism destinations, develop operator partnerships and design custom tour programs.

Business Planning & Marketing
    •     Research, vision, strategy, marketing, trends, operations, supply chain and risk analysis.  
      E-commerce, branding, social media, web, SEO, pricing and revenue solutions. 

Training

     •      Customer service, hospitality and guide training.

                  and outreach techniques… creating lasting impacts that continue to benefit the organization.”

Bodhi Garrett, Co-Director, Andaman Discoveries

CONSULTANCIES

Americas:

Hacienda Venecia, Colombia, 2011

Recommendations in marketing, tour assessment, creating a 'coffee experience', and guide training.

Aventouras, Colorado, USA, 2009 - 2010

Provided comprehensive review of entire operations, product, marketing and business strategies.

Africa:

UCOTA Uganda Community Tourism Assn., 2008

Conducted multi-site community-based tourism assessment, advised on marketing improvements and capacity building.

Toubkal Lodge, Morocco , 2008

Conducted focus group with guides to identify training and performance needs. Coached staff on exceeding customer service standards. Facilitated introduction to Virtuoso network.

Asia:

Andaman Discoveries, Thailand, 2008

Collaboratively redefined mission statement. Analyzed Community-based products and recommended improvements in business management practices.

GOINGS ON...

Upcoming Conference and Speaking Engagements:

2011, Give Water Give Life, Water 1st, Seattle

2011, Opportunities and Obstacles in Turbulent Times, Global Washington, Seattle

Past Speaking Engagements:

2011, Conference on Responsible Tourism in Destinations, Canada

         Topic: Participatory Community-based Tourism 

2011, Travelers’ Philanthropy Conference, Costa Rica.

       Topic: Foundation and Development Community Views of Travelers’ Philanthropy

Past Conferences:

2010, Global Washington’s - Bridges to Breakthroughs: How Partnerships and Innovation are Changing the World.

2010, The International Ecotourism Society’s – ESTC, Ecotourism and Sustainable Tourism Conference.

2010, National Geographic’s Center for Sustainable Destinations – Geotourism Summit

Trade shows, regional meetings, webinars etc:

- ATTA, Adventure Travel Trade Association

- Adventure Travel Expo

- Travel Mart Latin America

- Sustainable Travel International

Joe Staiano
+1 206-422-1640
joe.staiano@gmail.com
Skype: Travel4good
LinkedIn: Joe Staiano